Products


Tenant Estate Advanced Management System

A fully web-enabled tenant and property management system for landlords, estate agents, and others involved in property management.

TEAMS is a fully-compliant multi-user application, enabling companies to operate efficiently between offices. The system supports short and long lets, and provides letting companies with a world-class invoicing engine ensuring that all rent, charges, telephone calls, pay per view events, and utility usage is correctly billed to tenants. The system is highly modular, incorporating :-

Tenant Agreement Generation - including automatic generation of paragraphs for all aspects of the lease regards services such as cable television, pay per view, Sky Sports/Movies etc. Every document is fully managed within the systems documentation library, and includes full version control.

Advanced Invoicing including more than 9 invoice modes, support for daily, weekly, 4 weekly, monthly, quarterly, and annual billing. TEAMS also fully supports independant invoicing (ie. rental invoices can be quarterly whilst other charges can be billed monthly). Non-tenant invoicing is fully supported (e.g. Rent invoiced to a company, cable television/sky movies to an occupant and parking to a guest).

Full integration of upgrades and downgrades with HomeChoice Digital Services.

Check-In / Check-Out Management

Diary Management

SMS Texting

Maintenance

Telephone Call processing, Gas/Electricity/Water usage processing, Pay Per View processing

Sage Integration (directly into Sage, no files needed to be loaded).

Residential and Commercial Short and Long Let support

Advanced Availability Reporting and Management

Internet web-site management

Full email functionality including email tracking

and many other modules are available.

Introduction

This product enables property agents, developers, property managers and landlords to fully manage their properties from construction to letting.

The TEAMS system includes all the functionality to enable you to properly and efficiently operate short lets, long lets and aparthotel (multi-vat) lets. The system reduces administration, generates the required documentation/letters and enables you to maintain high occupancy rates, providing high volume invoice and usage processing.

The system allow you to operate from anywhere where broadband is available, and includes significant security measures to protect your data.

A proven system supporting private and social residential landlords, the system is used by one of London's biggest private landlords to invoice more than £600,000/month as well as OPDM providers.

With over 50 reports, including extensive lease reporting, yield management reporting, and suspense management.

The system allows for the following tenant work flows (including reservations) :
Residential Long Let and Short Lets
Commercial Long Let and Short Lets
Company Residential Long Let and Short Lets
Complex Commercial Lets

The Call Processing module fully supports B.T. and HomeChoice services. You can be confident that all calls made, and digital services used, by your tenants are correctly invoiced. Our usage processing module includes full suspense processing functionality. All processing steps (including duplicate records management) are fully audited.

The system fully describes your unit details allowing for letting of buildings, apartments, bed-sits, and merging of units. The system has an inventory module allowing you to correctly manage your unit inventory (this is supported with PDA integration).

Other modules include visitor management (including the taking and management of visitor photos), external website management including the management of unit photos. Photos up to 32Mb in size can be loaded, the TEAMS system will automatically load all the photos and automatically size and copyright them.

Sage integration allows all invoices to be automatically loaded into Sage without the need for csv files. All customer balances are automatically updated.

TEAMS fully supports Centrio remote printer services. This ensures that your key documents/invoices are always printed on time every time.

Features Benefits
Our highly configurable system enables you to use those features that suit your operation (and budget). The system includes tools for providing seem-less integration into Intranets as well as other internet web sites. Complete control over the application allows your letting operation to operate efficiently. Full documentation control and letter management is included.
Advanced invoicing ensures you invoice all charges and reduces administration in generating your invoices and remittances. This enables you to capture all your revenue and can open up new lines of business. We have found our customers were unable to operate short lets prior to TEAMS but now generate sizable revenues from the short let market.
Telephone calls (BT and HomeChoice is fully supported), digital pay per view, gas/electricity/water usage processing is fully supported. You do not need to wait for utility bills, telephone call bills or cable television bills before invoicing on the charges. This ensures that you can recover these charges in time to pay your supplier bills.
The system includes full integration into external websites. You don't need to be a webmaster as the TEAMS system manages large digital photos automatically resizing them and copyrighting them prior to making them visible on the internet. The websites can be international, up to 25 languages are supported.